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October 1st and 2nd | From 9 AM to 6 PM

FAQ

HIS is scheduled to take place on  October 1st and 2nd, 2025 ,  from 9am to 6pm , at  São Paulo Expo . For more information about the location, you can visit the official São Paulo Expo website  here.

No ,  HIS is not a free event  and to participate you must purchase one of the three types of ticket.

Executive Pass: This is the premium participation in the Healthcare Innovation Show – HIS, offering the most complete access to the event! In addition to watching the master keynote presentation and product demonstrations, Executive Pass holders have access to all the content on the stages. It includes a reserved VIP space on each stage (front row seats), access to the VIP lounge, and exclusive areas for coffee breaks and rest, as well as access to the Networking Space, the ShowCase Experience and access to the full report with the 3 main insights from each HIS lecture. For questions, please contact us by email:  [email protected]

 

Congress attendee: This ticket provides access to the master keynote presentation, product demonstrations and all stage content. Congress attendees also have free access to the trade fair and areas that facilitate networking and connections with other professionals in the area, as well as access to the Networking Space and the ShowCase Experience. For questions, please contact  [email protected]

 

Visitor: This ticket allows you to see all the innovative healthcare solutions available at the Healthcare Innovation Show – HIS, as well as access to the Solutions Demonstration stage. All visitors can also take advantage of networking opportunities and connect with other professionals in the field, as well as access to the Networking Space and the ShowCase Experience. For questions, please contact us by email:  [email protected]

Yes, when purchasing any of the 3 tickets you will have access to 2 days of HIS 2025.

Each ticket type offers a unique experience at the Healthcare Innovation Show – HIS. To ensure you get the most out of the event, it is important to consider the benefits of each option. There are 3 types of tickets available.

Secure your ticket soon and choose the format that best suits your needs to participate in the Healthcare Innovation Show – HIS.

With this ticket you will have access to the official opening of the event, the Solutions Demonstration stage, the Master Keynotes lectures, the lectures on the main stages, the business fair, the official event platform, VIP space reserved on each stage close to the speakers, access to the VIP lounge, space reserved for coffee breaks and rest, you will receive an online certificate of participation, in addition to access to the Networking Space and the ShowCase Experience.

With this ticket you will have access to the official opening of the event, the Solutions Demonstration stage, the Master Keynotes lectures, the lectures on the main stages, the business fair, the official event platform, you will receive an online certificate of participation, as well as access to the Networking Space and the ShowCase Experience.

With this ticket, you will have access to the Solutions Demonstration stage, the business fair, the event's official platform, as well as access to the Networking Space and the ShowCase Experience.

You can collect your credentials for any ticket category at the accreditation desks at the entrance to the event.

Yes, it is possible, but when purchasing, you must provide the name and email address of the person who will receive the ticket. The third party must fill in all the information to validate the ticket.

No. The pass is for personal use and is non-transferable. At the entrance to the event, your photo ID will be checked. Only the pass holder will be allowed to access the event.

In accordance with the Consumer Protection Code, the customer may cancel the purchase of a ticket made electronically within 7 (seven) calendar days from the date of purchase, provided that the customer has not used the access and/or benefits acquired (access to the event online or in person).

The right of withdrawal does not apply to purchases made in person.

Send your request to the email [email protected]

No, law 12.933/2013 on half-price tickets only applies to cultural, artistic and sporting events.

The São Paulo Expo infrastructure is fully accessible, with elevators, ramps and integrated access between the parking lot and the pavilion.  

Yes, however, they must be accompanied by their parents or legal guardians, with a signed liability waiver. Children aged 10 and over must also purchase a ticket.

Minors accompanied by their parents: the parents and the minor must present their original documents. 

Minors accompanied by a tutor, guardian or an authorized relative: companions must present an authorization document signed by the minor's guardians, with notarized signature, in addition to a certified copy or original documents of the guardians, the minor himself, and his own. 

*We would like to emphasize that we do not recommend the presence of children and teenagers at the event, as it is a corporate event, with a lot of lighting and sound, and where people drink alcoholic beverages during happy hour.

No, but you can plan in different ways:

By subway: Jabaquara station, on the Blue subway line, is the closest to the event venue.

By car: São Paulo Expo offers parking for R$80.00.

By travel app:  just enter "São Paulo Expo" as your destination.

Congonhas Airport, 10 minutes from São Paulo Expo, is the main airport for domestic flights, while Guarulhos International Airport is approximately 60 minutes away.

Yes, the official website of the Feiras&Congressos agency can be accessed directly, or you can contact us by email at [email protected] or by phone: (11) 93464-3019 and (11) 5033-3137.

If you still have questions, just send an email to  [email protected]   or contact us via Whatsapp at the number: (11) 98238-0703